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Emergency Response Volunteer Advocate

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Volunteers will provide emotional support and information to domestic assault survivors and their family members/friends.


    •    Respect the confidentiality of all client/agency information.
    •    Be available for call-outs twice a month between 5pm and 9am weekdays, and 9am to 9am weekends and holidays (pagers are available).
    •    Respond to local police calls after a domestic assault is reported.                              
    •    Provide support and advocacy to primary and secondary victims of domestic violence.
    •    Complete required client contact forms.
    •    Adhere to the policies and procedures of the YWCA.
    •    Complete screening/training process.


    •    Must be at least 18 years old (men or women).
    •    Able to respond within 30 minutes of a page.
    •    Listen with compassion to someone in crisis.
    •    Be patient and non-judgmental in relation to survivor’s interests and attitudes.
    •    Able to work well under pressure.
    •    Spanish Proficiency Preferred.

Training Covers:

    •    Basic empathy skills
    •    Role plays
    •    Domestic assault laws and information on legal processes
    •    Information on evidence collection/medical concerns
    •    Power and control wheel and common reactions to assault
    •    Issues of diversity
    •    Self-care for care givers/support providers

Volunteers contract to serve two (2) shifts a month for a minimum of one (1) year


Get Connected Icon Volunteers should be between the ages of 18 and 120.